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Widget not updating issue - 3 days per day

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‎01-11-2021 10:08 - last edited on ‎01-17-2021 19:13 by Fitbit Moderator

‎01-11-2021 10:08 - last edited on ‎01-17-2021 19:13 by Fitbit Moderator

Just checking in again to see if there's any plans to fix this or if this is just the way it's gonna be now? 

 

Before like 6 months ago, it would update every once in a while. Now it literally only updates 3 times a day. Completely defeats the purpose of having a widget.

 

Moderator Edit: Clarified subject

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‎01-17-2021 19:13

‎01-17-2021 19:13

Hi @kmolstre, it's nice to see you again participating here in the Community Forums.

 

Thanks for taking the time to share your thoughts and personal experience with your Fitbit device, I understand your situation and how frustrating this matter can be for you. I'd like to let you know that we are always striving to improve the Fitbit experience with our products and services, therefore, the feedback that's shared here in the Community Forums is always appreciated and really helpful for us to evaluate our procedures and make sure that we are delivering what our users want and need. Once I receive an update regarding this issue, I'll make sure to post it over here to keep you updated.

 

Let me know if you have any additional questions.

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