Withings scale data no longer syncing

[AdamMa]

Hi, the data from my Withings scale is no longer appearing on my Android app. The accounts are still linked, and the data is still appearing on my Healthmate app which is linked to the scales. My partner is having the same problem. The last entry that synced was on Thursday (20/08). Does anyone know what's going on?

Adam. 

[TrogdorLives]

Mine appears to have started syncing again sometime within the last week or two.  So it seems fixed for me, for now.  Glad it appears to be resolved. 

[hanneseder]

Looks like this is broken again. The sync from the withings scale stop working sometime last Sunday.

[Rich_Laue]

Then @hanneseder as reccomended. 

Revoke Withings access to Fitbit. This may be done through the Fitbit app or Fitbit.com. 

Through Withings set up the link again. 

If these two steps fail, you will need to contact Withings. 

[Baltoscott]

@hanneseder -- it is still syncing for me.  Take the steps suggested by @Rich_Laue 

[hanneseder]

Hi @Rich_Laue, thanks for your quick reply and suggestion. I was able to do so via https://www.fitbit.com/weight/withings -- problem sovled! Thanks, -Hannes