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Won't sync

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‎05-05-2017 07:00

‎05-05-2017 07:00

Hi all,

Judy got an Alta Fitbit 2 weeks ago. It's been working great. Yesterday it stopped syncing and I can't get it to work. It keeps saying tracker not found. Ty

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3 REPLIES 3

‎05-05-2017 08:28

‎05-05-2017 08:28

I'm also having this issue (with Alta HR). My Fitbit app updated overnight and I haven't been able to sync since I woke up. I've tried resetting my Fitbit, the app, my Bluetooth, and my phone, and it still won't sync.

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‎05-05-2017 09:24

In response to alienantidote

‎05-05-2017 09:24

I updated last night too! In wonder if that's the problem?
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‎05-05-2017 09:51

In response to AngieGarner77

‎05-05-2017 09:51

I assume it's something to do with that, but now what?? My app auto-reply and I don't know if there's a way to get rid of the update

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