Workaround to sync LG G6 and blaze

[Zerendipity]

I bought blaze today and had endless sync issues with the LG G6. Turns out I had connected it to the Bluetooth on my phone and that seems to stop the blaze talking to the Fitbit app so if you are having problems syncing with LG G6 then try going to Bluetooth options on phone. If blaze is there click on the cog and unpair. Then go back to Fitbit app and check sync. Mine is working fine now. Including text and phone call notifications.

Moderator Edit: Updated Subject For Clarity.

[RobertoME · Accepted solution]

Hi there @Zerendipity, thank you for visiting the Fitbit Community! I was reading your post and I'm sure this workaround will be very helpful for other users who might be experiencing syncing issues.

With mobile phones that are not listed as compatible yet, it is hard to predict the behavior it will present the phone in relation with the Fitbit app functionality. Is great whatsoever to know this process to sync your tracker while our team still is working to test more devices, so we can increase the compatibility options for our users.

Thank you again and stay awesome!

[Lin422]

I cannot get blaze to sync with my OnePlus 5T phone nor does it receive notification s.  Very disappointed.fitbit does not appear on phones Bluetooth connections so the above fix does not work for me. Please help

[RobertoME]

Hi there @Lin422, it been a while since you posted and my apologies you haven't received a response yet. In this case I understand your disappointment in the behavior of the notification features. As I mentioned before, we cannot guarantee this feature will work as is expected since the app is not optimized under the specification of not compatible devices.

Nonetheless it would not hurt to try the following suggestions in case the issue persists: My tracker isn't receiving notifications (Android Fitbit app).

see you later and I appreciate your understanding while we work to improve this experience.

[EdLum]

I am truly disappointed with Fibit products and the compatability issues with the LG G6 phone. I had to do a factory reset on my LG G6 phone, and now i cannot even paired it up with my Fitbit Versa. I been trying for a few hours and feel like I should throw my Fitbit versa to the garbage/  Truly disappointed.

[8675309j]

nope not working for me. This is very discouraging. I am an avid LG phone user, about to upgrade to the G7, but knowing that Fitbit is so behind in updating for newer phones I am going to have to look into other options. How is this such an issue?

[Gwingee]

I agree. I am returning my FitBit Blaze..I LOVE LG phones, have the G6 and will be getting the G7. Ridiculous it is not compatible with this product.

[Gwingee]

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@8675309j wrote:

nope not working for me. This is very discouraging. I am an avid LG phone user, about to upgrade to the G7, but knowing that Fitbit is so behind in updating for newer phones I am going to have to look into other options. How is this such an issue?

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I agree. I am returning my Fit Bit Blaze. I LOVE LG phones, have the G6 and will be getting the G7. Ridiculous it is not compatible with this product.

[Afastherosmom]

The Blaze still will not receive notifications from my LG G6. Are there any Fit bit products compatible with the LG G6?

[Marxam]

i"ve had really good luck with my Charge 2.

That's part of the reason my Versa is such a disappointment.