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Your sleep tracking just got more accurate

If you’ve noticed that your sleep stages, sleep time and awake time have changed recently, you’re seeing our latest improvement in action. This is the first step in a series of upcoming improvements to improving our sleep tracking — so stay tuned to hear about these changes as soon as they happen. 

We understand that changes in your data can be surprising and appreciate your feedback. 

What changed?

We've updated our tracking technology. This is to provide a more precise measurement of your sleep stages. Our goal is to always give you the clearest and most accurate view of your health.

For example, you may see your awake time increase slightly as we now capture brief awakenings the old system missed. This is a normal part of sleep.

What this means for you

The sleep data you see now is a more accurate reflection of your night's rest. This more detailed data will help you better understand how your body is recovering each night.

We appreciate you being such an engaged member of our community.

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27 REPLIES 27

New app update (v4.49) does not seem to have addressed the issue.  If you are not a bot, @StefanieFitbit can you kindly let the Community know your response to the following questions:

!) Does Fitbit believe there is any current issue with the sleep tracking accuracy?

2) If there is an issue, does Fitbit intend to address it with an update?

3) If the answer is NO to either of these questions, can you recommend a replacement product? 

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4.49 doesnwork for my Inspire 3 either. I now never get my sleep analysed and when I know I've been up and doing things during the night Fitbit doesn't record Awake time. Obviously wrong.
I'm looking at alternatives to Fitbit.
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Fitbit worked great when it was owned by Fitbit and continued to when Google took over. I read a news article about the updates to make it more sensitive then  boom I saw their not so great work. Couple days later Sleep Tracking to bugged to hell. It was already sometimes too sensitive for me. ie I get up to go bathroom, thats ok with the old Fitbit. If I go bathroom and spend a minute a minute to say good morning to my wife. Old Fitbit would keep going but later say I stayed awake from that time! I'd edit the time and sometimes work, sometimes lost the Sleep Stages stats. 

Now after the update I wish there was an option to set it Less Sensitive or how it was before the so-called improvement! No luck just Normal and Sensitive. I've been a Google addict for decades and had a premium membership to Fitbit even before Google bought it. I loved having everything on Google, able to use in most Google products. I'm not a privacy stickler, even joke how Google knows so much about me, it's the Big G. 

I've canceled the membership for now and trying various other Sleep Tracking apps. Thanks to Google Health Connect some can still merge it's data back into Google. Being disabled didn't use Fitbit for it's excersise tracking but sleeping was a big part along with heart tracking and other health tracking. Would be nice to get it back working and have everything on Google then multiple products and trying to merge them back into one.

Screenshots of the new Sleep Tracking after updated. Using a Google Pixel 7 (not A or Pro) & Google Pixel Watch 2. 

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According to the New updated Google Fitbit I managed to sleep over 20 hours one day, waking up at around 9am in the morning! That day it logged 3 overlapping sleep sessions. It wouldn't let me overlap sessions via Edit times. I guess Google doesn't play by the same rules. 🙄 Looking at the past dates August 13th is when Google broke Fitbit for me. 

August 13th when Google went crazy on my Google Pixel phone & Watch.August 13th when Google went crazy on my Google Pixel phone & Watch.

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You're lucky. No such luck here and using all Google. Google Pixel 7 phone & Google Pixel 2 Watch. I've loved Google since way back. This is the first "downgrade" improvement that hit hard for me. Was a paying user but canceled for now. Checking out alternative apps which will likely also ask for a subscription to get the  bells & whistles. I'd prefer to keep everything Google since use most of their services but need something more stable!

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I woke up to new details in my app. Instead of showing, REM, deep and awake time it now has some lame titles of awake, restless and asleep with no totals other than the sleep timeline, which apparently can't do simple math. Bring back the old one please. This is not what I signed up for. This fitbit has been plagued with issues since Google bought it. I paid over $500 for this to track my sleep properly and despite doing all the tips to get it to show accurately it is still very unreliable. Get it together and fix it or I will dump it and buy a more accurate and reliable brand.

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Agreed. In fact, the web based app was far better than the phone app.
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On my Google pixel 2 watch with the premium membership it would show Awake, Rem (possible dreaming), Light Sleep, Deep sleep. 

It's still does sometimes. Everyday now I get 2 or 3 overlapping sleep sessions with slightly different start and end times. Fitbit now combines those into the total time slept.

Of the multiple sleep sessions one will usually have all the stages. The others have the simple ones as you describe which I think free members get. The extra ones with the simple time I just delete to get the real time... hopefully. Like yesterday Fitbit showed 11 hours but after deleting the second session it really was only five and a half.

For now I've canceled my membership till they fix this and also install other apps like Sleep which can connect to multiple devices and what I used before Fitbit. 

Google also has its app Health Connect which I believe merges data from other apps into its own. Since different apps track different things before I had Sleep and Google Fit data going into Google Fitbit.

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