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Zip

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‎02-28-2019 06:40

‎02-28-2019 06:40

What's the deal, my Zip will not sycn. It hasn't synced since 20FEB19. Please fix this issue

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‎03-01-2019 00:59

‎03-01-2019 00:59

@DrHerndon  Hi and Welcome - have you tried the usual stuff like turning off blue tooth and then turning back on - does Bluetooth still recognize the zip or does it need to be rescanned, and have you tried to restart the zip the following articles may help

Why won't my Fitbit device sync?

How do I restart my Fitbit device?

 

If these do not work I would suggest a call to customer service as they maybe able to suggest some other options or let you know if there are any know issues that they are currently working on

 

Hope this helps a little

 

Kind Regards

 

Wayne

 

 

Charge 2, 3 - Windows 8.1 - Samsung S6, S8, S9 - Each day we learn something new is a day not wasted
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