Re: charge hr wont sync - Fitbit Community

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charge hr wont sync

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siobhanmac

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Hi, I just bough my fitbit last night and can not get it to sync to my phone I have tried everything the website says to do.. Can anyone help?

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ErickFitbit

Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more

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@siobhanmac Welcome to the family!

First off, which device do you have? I recommend confirming that your device is listed in our supported devices page.

Once you've confirmed that it is listed, please follow the set up instructions here. That should help to get you up and running.

Erick | Community Moderator

It's all about the food! What's Cooking?

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