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‎06-29-2017 17:15

‎06-29-2017 17:15

having the same problem with Charge2  since 28June.  Tried uninstall then reinstall.  Reboot phone (OppoR9s). All failed.  Tried using the suggested online tracking.  Only able to see Calorie.  Other function zero.  Please help.  It has been days.  It's very frustrating. 

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‎07-03-2017 08:16

‎07-03-2017 08:16

Thanks for stopping by and already troubleshooting this issue @SusanWee! I moved your post to the Android board as there are more chances for you to get an answer here to your inquiry!

 

This is an issues that some Android users have been experiencing on version 2.51. Please refer to this post from @AlessFitbit to get more details. Since there's a new version of the app (2.52), I'd recommend trying to update it by following these steps. 

 

Hope that helps, have a great day!

Maria | Community Moderator, Fitbit


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