flex2

[garybates]

Flex2 has connected to blue tooth but when you go to dash board and tap devices it comes up with nothing paired please help

[SteveH]

How did you connect the Flex? Fitbits are unusual in that the connection has to be made via the fitbit app rather than the phone's bluetooth settings.

[garybates]

Hi I connected the flex to the bsb port on a laptop went into blue tooth on phone and paired up but its saying I'm not paired to any devices in the menu

Sent from my Motorola RAZR™ M on the Telstra Next G™ Network

[SteveH]

Connecting the Flex to the USB port is just for charging. The connection is made over bluetooth. However, you don't do this by the bluetooth settings on the phone. Instead you need to download the fitbit app on the phone and go through the setup process as described here:

https://help.fitbit.com/articles/en_US/Help_article/1873/

[garybates]

Hi I have done all the account etc from the app but nothing comes up about how to pair up

Sent from my Motorola RAZR™ M on the Telstra Next G™ Network

[SteveH]

Ok. Try the setup again by going into the account section of the app and choosing "set up a device". Hopefully this time it will step you through the connection process.