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not syncing

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‎08-11-2016 09:30

‎08-11-2016 09:30

I recently had to switch from an iPhone to Galaxy Note. I successfully downloaded the fit bit app. Everything appears to be on there but my Charge fit bit will not sync. HELP!!
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‎08-11-2016 12:49

‎08-11-2016 12:49

Hi @maurerirish

 

Feel free to check out the Fitbit Article:

 

https://help.fitbit.com/articles/en_US/Help_article/1866

Hope it helps

 

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‎08-13-2016 10:30

In response to SunsetRunner

‎08-13-2016 10:30

Hi @SunsetRunner thanks for your help with the link. Smiley Happy

@maurerirish It is nice to have you in the Fitbit community with us. In this case I recommend you to restart your Fitbit Charge and try again.

Let us know how it goes. 

Carlos M | Modérateur, Fitbit

Fatigué? Astuces pour mieux dormir!
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