Hi John
Feel free to check out the fitbit article:
http://help.fitbit.com/articles/en_US/Help_article/1979
Hope it helps
Hi John
Feel free to check out the fitbit article:
http://help.fitbit.com/articles/en_US/Help_article/1979
Hope it helps
Thank you! Funny, I could not find similar questions as mine on this forum until after I posted mine. Same article that helped others helped me. I think this was the one. Thanks.
09-29-2016
16:25
- last edited on
01-12-2026
07:47
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
09-29-2016
16:25
- last edited on
01-12-2026
07:47
by
MarreFitbit
Hey, hey, @John4! I'm glad to hear that the information shared by our friend, @SunsetRunner helped you out.
We hope to see you around more in this beautiful Fitbit family, I invite you to share some more with us on the Discussions board. ![]()
Best AnswerWhen I attempt to connect to the URL in the "fix", I get the following error:
"The help.fitbit.com page isn’t working
help.fitbit.com didn’t send any data.
Best Answer
01-26-2017
05:30
- last edited on
01-12-2026
07:47
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more