01-06-2020
12:28
- last edited on
08-23-2022
17:41
by
YojanaFitbit
01-06-2020
12:28
- last edited on
08-23-2022
17:41
by
YojanaFitbit
Hi everyone,
Thanks for stopping by the Community to report this error with Friend Requests in the Fitbit for Android app.
I'll be escalating the issue to our app developers for investigation.
Please stay tuned for more information or updates.
Want to get more steps? Visit Get Moving in the Health & Wellness Discussion Forum.
Answered! Go to the Best Answer.
10-24-2022
17:23
- last edited on
09-07-2024
09:26
by
MarreFitbit
10-24-2022
17:23
- last edited on
09-07-2024
09:26
by
MarreFitbit
Hi everyone.
Thanks for all your comments about this inconvenience with your friend requests. Please confirm that the Fitbit app on your phone is running the latest app version: Fitbit app 3.69. If you're using a Pixel Watch, uninstall and reinstall the Fitbit app on your phone.
After updating the Fitbit app, I'd recommend trying to send a friend request with these instructions:
Please check with your friend to determine if he received your friend request. Ask your friend to also check Spam folder just in case.
If you're still receiving 'Error 403' when sending a friend request:
See you around.
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10-20-2019 16:42
10-20-2019 16:42
When I try to add friends from Facebook and searching via user name, I get the error message "Failed to Send Friend Request [ERROR 403] [URL https://android-cdn-api.fitbit.com/1.1/user/-/friends/invitations]
How do I get this resolved?
10-21-2019 11:41
10-21-2019 11:41
Hi @GlennHad,
Welcome to the forums!
It looks like we don't support adding Facebook friends through the Web API. Using the POST Invite Friend endpoint, you can only send invites to friends using their UserId or UserEmail.
I hope this helps. Let me know if you have any additional questions.
11-02-2019 00:00
11-02-2019 00:00
I've tried their I'd and get the same error message
11-04-2019 14:50
11-04-2019 14:50
@Elwould Can you provide me with the full URL you are calling so that I can check if it is being formatted correctly? I've tested the Invite Friend endpoint on my end and I received a 201 response code, which indicates a successful query.
Hope to hear from you soon!
12-24-2019 15:21
12-24-2019 15:21
This is the error I get everytime I send one out whether it be by contact, email, username, or Facebook
Failed to Send Friend Request
[ERROR 403] [URL https://android-cdn-api.fitbit.com/1.1/user/-/friends/invitations]
12-27-2019 14:26
12-27-2019 14:26
I'm getting this error too 😩
12-28-2019 22:21
12-28-2019 22:21
Same thing happening to me as well, it doesn't matter how I try to invite I still get error code
12-29-2019 07:56
12-29-2019 07:56
12-29-2019 20:20
12-29-2019 20:20
I'm getting the same error code as well.
12-30-2019 02:59
12-30-2019 02:59
I'm getting the same message. I'm trying to connect with their iCloud email account ☹
01-02-2020 16:01
01-02-2020 16:01
Welcome to the forums!
Can one (or both) of you provide me with a screenshot of the error you are seeing? This is beginning to sound like an issue with the application itself, not the actual API for inviting friends. If this is the case, I may need to move this thread to the appropriate forum.
Thanks!
01-02-2020 19:43
01-02-2020 19:43
01-03-2020 14:31
01-06-2020 02:52
01-06-2020 02:52
I get error 403 when trying to add a friend, tried email, ID and facebook and get this every time
01-06-2020
12:10
- last edited on
05-03-2021
05:09
by
JuanJoFitbit
01-06-2020
12:10
- last edited on
05-03-2021
05:09
by
JuanJoFitbit
I am having the same issue as many others - I've not seen a solution yet.
I get a 403 error when I try to add a friend. It occurs no matter whether I try to add them from contact list, from facebook friend list, or by email. I have already tried logging out, deleted the app and reinstalled it. I still get the same message when trying to add a friend. Is there a fix?
Moderator edit: merged reply
01-07-2020 12:40
01-07-2020 12:40
This is also happening to me and three of my friends/colleqgues. We recently were trying to add each other to our list of friends and we all get the "failed friend request" message.
01-08-2020 15:27
01-08-2020 15:27
Add me to the list...tried username and email, neither option worked.
01-11-2020 03:43
01-11-2020 03:43
Hi AlessFitbit, Hi Community,
is there a solution yet?
greetings
01-11-2020 07:14
01-11-2020 07:14
Add me to the list too, please. Can't send any friend requests, although did receive a random one an hour ago.
Frustrating.