01-06-2020
12:28
- last edited on
08-23-2022
17:41
by
YojanaFitbit
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01-06-2020
12:28
- last edited on
08-23-2022
17:41
by
YojanaFitbit
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Hi everyone,
Thanks for stopping by the Community to report this error with Friend Requests in the Fitbit for Android app.
I'll be escalating the issue to our app developers for investigation.
Please stay tuned for more information or updates.
Want to get more steps? Visit Get Moving in the Health & Wellness Discussion Forum.
Answered! Go to the Best Answer.
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01-11-2020 12:57
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01-11-2020 12:57
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Hi Community,
a few hours ago it worked. But not by using the "add friend" button.
Try it by adding via email.
01-11-2020 14:34
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01-11-2020 14:34
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email sent to me and the other from a request I enailed out.

01-14-2020 08:58
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01-14-2020 08:58
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I am having the same issue cant find friends in facebook or emails..help please help
01-14-2020 14:53
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01-14-2020 14:53
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I am having the same problem trying to add by username. Hope it's fixed soon.
01-24-2020 11:06
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01-24-2020 11:06
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I am also receiving this message
01-24-2020 17:23
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01-24-2020 17:23
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Me too! Very frustrating!

02-06-2020 12:52
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02-06-2020 12:52
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Any answers to this?

02-06-2020
16:01
- last edited on
08-24-2024
06:36
by
MarreFitbit
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02-06-2020
16:01
- last edited on
08-24-2024
06:36
by
MarreFitbit
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@Suegspurs Hey! Are you still experiencing this issue when sending a friend request in the Fitbit app? Does it seem to be an intermittent issue?
Can anyone else confirm this error keeps popping up?
Failed to Send Friend Request [ERROR 403] [URL https://android-cdn-api.fitbit.com/1.1/user/-/friends/invitations]
Want to get more steps? Visit Get Moving in the Health & Wellness Discussion Forum.
02-06-2020 17:29
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02-06-2020 17:29
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Yes it is still happening, it is not intermittent. I just tried again before responding. I have been unable to send a friend request since I changed phones from iPhone to Android.
02-07-2020 02:59
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02-07-2020 02:59
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02-08-2020 16:43
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02-08-2020 16:43
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Hi,.
Trying to add via username and email as well. Most are coming up as error or usernames can't be found
They can't find me either.
Help please.
Thanks
02-09-2020 07:09
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02-09-2020 07:09
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I tried several times this morning to send "Friend Requests" to several friends and I am getting the same error messages. PLEASE, when is the error going to be resolved?

02-10-2020 06:49
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02-10-2020 06:49
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Yes. Still happening to me
02-10-2020 21:54
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02-10-2020 21:54
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Having same problem

02-13-2020 06:08
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02-13-2020 06:08
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I'm having the same issue, but I also try and add people by the user name and I get an error message back.

02-13-2020 18:01
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02-13-2020 18:01
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I also am getting this error

02-16-2020 17:08
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02-16-2020 17:08
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I've been trying to locate my own userID and I can't locate please advise. Thank you.

02-19-2020 11:37
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02-19-2020 11:37
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The error is still appearing when I try to add a friend. Do you know when this will be resolved?
Failed to Send Friend Request [ERROR 403] [URL https://android-cdn-api.fitbit.com/1.1/user/-/friends/invitations]

02-19-2020 17:51
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02-19-2020 17:51
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Yes how do I fix this issue?

02-20-2020 04:59
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02-20-2020 04:59
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My friend and I have both tried adding each other today and both received this error message.

