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"Failed to Send Fitbit Friend Request" Error 403 (Android)

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Hi everyone,

 

Thanks for stopping by the Community to report this error with Friend Requests in the Fitbit for Android app.

 

I'll be escalating the issue to our app developers for investigation. 

 

Please stay tuned for more information or updates. 

Want to get more steps? Visit Get Moving in the Health & Wellness Discussion Forum.

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151 REPLIES 151

Hi Community,

 

a few hours ago it worked. But not by using the "add friend" button.

Try it by adding via email.

 

 

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Tried the email route and was able to connect with friends. One from an
email sent to me and the other from a request I enailed out.
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I am having the same issue cant find friends in facebook or emails..help please help

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I am having the same problem trying to add by username.  Hope it's fixed soon.

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I am also receiving this message

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Me too! Very frustrating!

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Any answers to this?

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@Suegspurs Hey! Are you still experiencing this issue when sending a friend request in the Fitbit app? Does it seem to be an intermittent issue?

Can anyone else confirm this error keeps popping up?

Failed to Send Friend Request [ERROR 403] [URL https://android-cdn-api.fitbit.com/1.1/user/-/friends/invitations]

 

Want to get more steps? Visit Get Moving in the Health & Wellness Discussion Forum.

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Yes it is still happening, it is not intermittent. I just tried again before responding. I have been unable to send a friend request since I changed phones from iPhone to Android. 

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Yes this is still happening Sent from my Samsung Galaxy smartphone.
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Hi,.

Trying to add via username and email as well. Most are coming up as error or usernames can't be found

They can't find me either.

Help please.

Thanks

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I tried several times this morning to send "Friend Requests" to several friends  and I am getting the same error messages.  PLEASE, when is the error going to be resolved?  

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Yes. Still happening to me

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Having same problem 

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I'm having the same issue, but I also try and add people by the user name and I get an error message back. 

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I also am getting this error

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I've been trying to locate my own userID and I can't locate please advise. Thank you.

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The error is still appearing when I try to add a friend. Do you know when this will be resolved?

Failed to Send Friend Request [ERROR 403] [URL https://android-cdn-api.fitbit.com/1.1/user/-/friends/invitations]

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Yes how do I fix this issue?

 

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My friend and I have both tried adding each other today and both received this error message.

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