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Aria 2 Setup issue

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‎12-28-2018 20:31 - last edited on ‎09-04-2019 08:45 by Fitbit Moderator

‎12-28-2018 20:31 - last edited on ‎09-04-2019 08:45 by Fitbit Moderator

How do I get the Aria to recognize me and not be guest.

 

 

Moderator edit: updated subject for clarity

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4 REPLIES 4

‎12-30-2018 17:25

‎12-30-2018 17:25

If it's a new scale, or your weight has significantly changed you might need to manually attribute the weight to your account.

If you're the account the scale is connected to you can do it yourself, if you're not, you'll have to have the account owner do it.

 

https://help.fitbit.com/articles/en_US/Help_article/1498

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‎12-30-2018 18:22 - last edited on ‎01-09-2019 10:38 by Fitbit Moderator

In response to burns_erin

‎12-30-2018 18:22 - last edited on ‎01-09-2019 10:38 by Fitbit Moderator

Appreciate the reply. It is my account and I was manually accepting the weighing for the first day but this morning it figured it out and I am no longer recognized as guest.
Thanks again


Moderator edit: removed personal info

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‎12-31-2018 06:30

In response to Mwurm

‎12-31-2018 06:30

I was also going to suggest a recalibration.  Remove the batteries for 10 seconds or so and then reinsert them back into the scale.  Then weigh yourself 5 times in a row and you should be all set.

Kristen | USA Cruising through the Lifestyle Forums

one cruise ship at a time!

Pixel Watches 1-4 I Charges 3-6 I Versas 1, 2, and Lite I Inspires 1 & 2 I Ionic I Alta HR I Flex 1 I Aria 2 & Air I Senses 1 & 2
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‎01-09-2019 10:35

In response to DramaQueenDiva

‎01-09-2019 10:35

@Mwurm Welcome to our Fitbit Community! I apologize for the late response. However, I'm so glad to hear that your Aria scale is now recognizing your user.

 

I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Thank you guys for your help @burns_erin @DramaQueenDiva!

 

See you all later! Smiley Happy

 

 

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

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