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Aria 2 displays in pounds and app in kgs

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‎06-06-2019 19:31 - last edited on ‎09-04-2019 08:45 by Fitbit Moderator

‎06-06-2019 19:31 - last edited on ‎09-04-2019 08:45 by Fitbit Moderator

So the scale is measuring in pounds but the app is logging in kilograms. Anybody else having this issue?

 

 

Moderator edit: updated subject for clarity

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‎06-08-2019 04:27

‎06-08-2019 04:27

@JenDan93 welcome to our Fitbit Community! I'm sorry for the late response. However, I'm happy to assist you with your Fitbit app since the weigh ins appear in kilograms instead of pounds.

 

I'd like you to make sure that your phone has the most recent Fitbit app version. If the app is up to date, try logging out of the app, restart your phone, open the app and log in. Once you've done this, weigh yourself a few times and see if those readings appear in pounds as the scale itself.

 

Keep me posted on the outcome! Smiley Happy

JuanJo | Community Moderator

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