help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Aria 2 doesn't recognize a 2nd user

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-19-2020 05:04 - last edited on ‎05-04-2021 07:08 by Fitbit Moderator

‎02-19-2020 05:04 - last edited on ‎05-04-2021 07:08 by Fitbit Moderator

Aria 2 only recognizes 2nd user as guest.  Invited and added with ap.  It goes to my phone ap but ads weight under guest, should be my user name.

When on scale, it doesn't show the icon I picked either.

Would like this to work right, what can I do.

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
1 REPLY 1

‎02-19-2020 12:07

‎02-19-2020 12:07

Hi @Neeen 

 

Does the person you added have their own Fitbit account linked with the scale?

 

Inviting other users to use the scale
Up to eight users can sync their Fitbit accounts with a single Aria 2 scale. If someone
who does not have an account linked with the scale steps on the scale, only their
weight will display (body fat percentage and BMI won’t appear). Registered users will
see this weigh-in attributed to “Guest”.

https://help.fitbit.com/articles/en_US/Help_article/1167/?l=en_US&p=aria_2&fs=Search&pn=1

Best Answer
0 Votes