If you had asked a week ago, I would say YES! However, it quit syncing a few days ago.
I spent hours with support via chat, email, and phone repeating the same steps over and over to try to reconnect the device. When none of that worked, support tried to say it was my network, which it isn't.
After looking on the forums, I see an inferior connection card was used in the Aria 2, and several people have had the Aria 2 suddenly stop syncing.
The next path support decided to take was to repeatedly act im an insulting manner.
Finally, when they admitted the product was defective, they let me know that if you are 1 year after purchase, you are out of warranty for the scale. Fitbit will not even give you a discount to buy a new scale.
Upon further investigation, I believe this is because they no longer manufacture any scales.
Instead of giving a family of loyal fitbit advocates incentive to remain loyal customer by offering a credit toward another purchase, we have been offended and insulted for days by the support staff.
There are any great scales out there that are compatible with the fitbit app. For my money, I'd buy a less expensive scale, many of which offer more metrics and can be used with multiple apps.
Fitbit.....you really messed up on this one! In 3 days, your support staff have turned loyal customers into less than enthusiastic product users who are waiting for the next product to die so that we can move away from your products.
I suggest you have your support managers start learning what service recovery entails.
Regard,Highly dissatisfied customer!
