02-25-2021
07:42
- last edited on
02-27-2021
06:07
by
JuanJoFitbit
02-25-2021
07:42
- last edited on
02-27-2021
06:07
by
JuanJoFitbit
I know others have this issue my query is have you got a solution for us yet? I have had my scale a few years now and it wasn’t a problem at the beginning, not sure when it began but I have noticed it the past several months. I weigh in pounds not kilos. Aria is always higher of the two, sometimes it has been up to 0.4 more than what Fitbit recorded but majority of weighing seem to be at the 0.1 mark difference. I use my mini IPad 2 for syncing and always have.
Moderator edit: updated subject for clarity
02-27-2021 06:05
02-27-2021 06:05
Hi @Bluey60, welcome to our Fitbit Community. Regarding the inaccurate weight readings that your Aria 2 has provided, I'd like you to re-calibrate it by taking out the batteries for 15 seconds. After this, weigh yourself 5 times in a row.
Finally, monitor your scale during the next 24 hours and see if the issue gets fixed.
Keep me posted on the outcome.
03-01-2021 06:08
03-01-2021 06:08
I followed your steps and still see every time that weight recorded in Fitbit is 0.1 less that what scale showed me.
03-02-2021 03:10
03-02-2021 03:10
Hi @Bluey60, thank you for trying the steps previously shared. Please make sure that your phone is running the most recent Fitbit app version. If the app is up to date, log out of the app, restart your phone, open the app and log in. Finally, monitor your weight readings and see if the app shows the same readings as your Aria 2.
Let me know how it goes.