help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Aria 2 screen shattered

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎08-22-2019 09:24 - last edited on ‎09-04-2019 08:45 by Fitbit Moderator

‎08-22-2019 09:24 - last edited on ‎09-04-2019 08:45 by Fitbit Moderator

How can i get my scale fixed or replaced?

 

 

Moderator edit: updated subject for clarity

Best Answer
Labels:
0 Votes
2 REPLIES 2

‎08-22-2019 10:47

‎08-22-2019 10:47

Sorry to hear that, @candyf, how in the world did it get shattered?  But, nonetheless, you will have to contact Fitbit Support.  Click on your profile icon on the top right corner of this page, and select "Contact Support" for your options.

 

Best Answer

‎08-24-2019 04:27

In response to USAF-Larry

‎08-24-2019 04:27

@candyf welcome to our Fitbit Community! By the way, I'm sorry for the late response. However, regarding the shattered screen of your Aria 2, I was able to get in touch with our Support team and was told that they assisted you via chat. I'm so glad to hear that a solution was provided and you were sent a replacement unit.

 

As a side note, I'd like to invite you to visit our Discussions board where you can share your experiences, meet people and create new topics.

 

Thank you for your help @USAF-Larry.

 

I'll be around if any question arises! Smiley Happy

JuanJo | Community Moderator

Running with music makes you happy! Share Your Story

Best Answer