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Aria 2 screen shows dashes

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‎07-30-2021 18:58 - last edited on ‎07-31-2021 05:18 by Fitbit Moderator

‎07-30-2021 18:58 - last edited on ‎07-31-2021 05:18 by Fitbit Moderator

When I step on the Aria 2 scale I see moving dashes until the process is complete. When the sync is complete I will see my weigh display on the scale but I have always had it display during the whole process. Has anyone else had this problem? This has only just started this week.

 

 

Moderator edit: updated subject for clarity

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‎07-31-2021 05:17

‎07-31-2021 05:17

@Curtp21 Welcome to our Fitbit Community. Regarding the dashes that your Aria 2 shows while you are taking a weigh in, please restart your scale by taking out the batteries for 15 seconds and put them back in.

 

After this, weigh yourself 5 times in a row and see if the issue gets fixed.

 

Hope this helps.

JuanJo | Community Moderator

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