Aria 2 setup issues

[Jfou01]

I’m tearing my hair out here ! Please help . im on the brink of taking this scale back. 

I’ve followed set it up, had the tick to say connected to WiFi etc. Get weighed, the sync arrows go round .......then a sad face and can not connect . What should I do . 

I have tried reconnecting , the account page in app shows the aria 2 and the network address. There is nothing regarding it on the actual dashboard though . Thanks in advance.

Moderator edit: updated subject for clarity

[DramaQueenDiva]

Hi @Jfou01,

The Aria 2 won't show up in your Dashboard because it's not a tracker as such.  If you want to access it from the app, you will need to go into the Account tab.

I'm not sure how much this will help, but I did find an article on error messages that might help with connecting your scale to the Wi-Fi.

[Jfou01]

Thanks, I’ve calmed down and sorted it now! The app needed updating and
when I did that the 12 times I weighed all came through 🤣🤣 Thanks for
your reply Julie

[JuanJoFitbit]

@Jfou01 I'm sorry for the late response. However, I'd like to welcome you to our Fitbit Community. I'm so glad to hear that you managed to get your Aria 2 set up. Thank you for posting the update here.

As a side note, I'd like to share the Aria 2 manual so you can learn all its features and get the most out of it.

Thank you so much for your help @DramaQueenDiva.

I'll be around if more assistance is needed!