Fitbit IOS App Aria 2 finish setup, remind me later, never loop

[TMcNasty]

Hi,

I know this has been covered, but I wanted there to be a fresh entry for this. Some of these threads are old enough that the Fitbit IOS app should have been fixed by now imho.

I don't have a tracker yet (getting this week), but while I wait I figured I'd get the scale to go with it. So I never had the Fitbit app on my iPad at all. Opened the box and installed Fitbit app as instructed. Ran through the whole setup without incident and then on the last page when I clicked 'Done' I received the first instance of the "Do you want to finish setup now, remind me later or never" pop-up. I ran through the setup again (and like 5 more times) and kept getting the error. Bear in mind the scale was setup. It was syncing weights with the app the whole time. Took me about 30 minutes of frustration before I started searching online and found this forum and the solution.

Unlike earlier threads my solution was just deleting the Fitbit app and reinstalling. I never had to run the Aria 2 again.

This b******t almost had the unit back in the box and back at the store never to be bought again. Amazing the a company of Fitbits stature could have a bug like this in non-beta software. At least add this to the minor troubleshooting paperwork that's included in the box.

Makes this old fella long for the days of the ENTIRE manual being in the box. Those manuals always had a troubleshooting section that solved a LOT of issues. I can understand not doing the whole manual nowadays to save $, but AT LEAST bolster the troubleshooting steps included in the box.

[JuanJoFitbit]

@TMcNasty Welcome to our Fitbit Community! I'm sorry to hear about the setup loop error that you experienced with your Aria 2. I totally understand frustrating this was for you.

I appreciate the time you took in reporting this issue and sharing the steps you took. Your feedback and comments are also appreciated since this helps us to keep improving.

Please find the Aria 2 manual here so you can learn all its features and you can get the most out of it.

Don't hesitate to get back if you need further assistance!