02-13-2019 16:38 - last edited on 03-04-2021 05:26 by JuanJoFitbit
02-13-2019 16:38 - last edited on 03-04-2021 05:26 by JuanJoFitbit
Back in late 2015, I went about a year and a half w/o a fitbit, but had the aria scale for a couple of years prior and still today. During the time w/o the fitbit, my weight from the scale must have registered as guest as my weight history shows a flat line during that time. There must be some way to retrieve that data, which is about 2-3 years old at this point, but I'm coming up short. The data attached to my profile goes back 5 years...the guest data must be someplace. Any help is appreciated, thanks.
Moderator edit: format
02-14-2019 05:26
02-14-2019 05:26
@bbhl13 Welcome to our Fitbit Community! Regarding your inquiry, I'm afraid to tell you that the data you are asking about, cannot be recovered or retrieved unluckily. I know how frustrating this can be for you.
I appreciate your understanding with this and let me know if you have any doubts!
03-24-2019 08:35
03-24-2019 08:35
Hi, what is the cut off before the data is lost? I'm trying to recover/assign guest data from the last 6 months..