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com.fitbit.http 400 error during setup

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I am receiving a com.fitbit.http 400 error when trying to connect to the Aria 2 scale during setup. I have tried the following:

 

1. Restarting the App

2. Restarting my iPhone

3. Resetting the scale

4. Tried a different iphone

5. Logged out of the app and logged back in

 

all resulted in the same error.

 

please help!

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Hi @Parky118, welcome to the Community Forums.

 

Thanks for bringing this to my attention, as well for sharing all the steps that you've tried to get the Aria 2 connected. To further investigate, please let me know your iPhone's model and the iOS version. In the meantime, I'd recommend to force quit the Fitbit app. Also, if possible try the setup process using mobile data or WiFi network.

 

Let me know how it goes. 

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