help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

com.fitbit.http 400 error during setup

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-15-2019 10:22 - last edited on ‎09-04-2019 08:45 by Fitbit Moderator

‎06-15-2019 10:22 - last edited on ‎09-04-2019 08:45 by Fitbit Moderator

I am receiving a com.fitbit.http 400 error when trying to connect to the Aria 2 scale during setup. I have tried the following:

 

1. Restarting the App

2. Restarting my iPhone

3. Resetting the scale

4. Tried a different iphone

5. Logged out of the app and logged back in

 

all resulted in the same error.

 

please help!

Best Answer
Labels:
0 Votes
1 REPLY 1

‎06-16-2019 17:00

‎06-16-2019 17:00

Hi @Parky118, welcome to the Community Forums.

 

Thanks for bringing this to my attention, as well for sharing all the steps that you've tried to get the Aria 2 connected. To further investigate, please let me know your iPhone's model and the iOS version. In the meantime, I'd recommend to force quit the Fitbit app. Also, if possible try the setup process using mobile data or WiFi network.

 

Let me know how it goes. 

Best Answer
0 Votes