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After update, Blaze not syncing

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‎04-01-2017 13:33

‎04-01-2017 13:33

After this today, my Blaze gets stick in syncing. One it did sync, lasted a couple of hours, but I want getting notifications, so double checked settings and forced sync, now it's stick again. Just had the logo on the watch and the app says syncing for over 15 minutes. Any suggestions?

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4 REPLIES 4

‎04-03-2017 06:00

‎04-03-2017 06:00

It's great to see you around @Carolsnotebook and thanks for troubleshooting this inconvenience by yourself. 

 

If your tracker is not syncing, I recommend following the instructions provided in the Having trouble syncing? post. After these steps your tracker should work without an inconvenience.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎04-03-2017 06:21

In response to AlejandraFitbit

‎04-03-2017 06:21

Finally had to uninstall the app and reinstall. 

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‎04-03-2017 07:15

‎04-03-2017 07:15

I am having the same issue. According to the app it hasn't been able to sync since April 1st.

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‎04-03-2017 09:01

‎04-03-2017 09:01

I am having the same problem. Mine has been in the charging cradle for over an hour and the screen is still stuck on the fitbit logo. I took it out and it stayed that way. My phone will not sync to it either.

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