03-30-2017 12:15
03-30-2017 12:15
Since my blaze did an update a few days ago the app isn't saying the same info as the blaze its self any ideas how to sort it out? I've tried restarting the blaze but still the same
Best Answer03-30-2017 20:58
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
03-30-2017 20:58
Welcome to the forums!
Try a restart. Do it at least 3 times.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Hopefully this will help! Lets us know!
Wendy | CA | Moto G6 Android
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03-31-2017
04:46
- last edited on
06-06-2025
07:28
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
03-31-2017
04:46
- last edited on
06-06-2025
07:28
by
MarreFitbit
A warm welcome to the Community @Nik_stevo_18, thanks for troubleshooting this inconvenience by yourself and @WendyB for stopping by.
Have you checked if your tracker is syncing? If you haven't, I recommend following the instructions provided in the Having trouble syncing? post. After these steps your tracker should sync and show the same information as the app.
Let me know the outcome. ![]()