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Battery and syncing inconveniences

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‎01-18-2017 06:21 - last edited on ‎01-19-2017 05:07 by Moderator Alum

‎01-18-2017 06:21 - last edited on ‎01-19-2017 05:07 by Moderator Alum

My Fitbit Blaze started out using wrong date/time.  Did all the suggested fixes -"rebooted" phone, turned off Bluetooth etc.  Now my Blaze will not hold a charge, I can't update the software and obviously it won't sync.  Help!!

 

Moderator edit: Subject for clarity

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‎01-19-2017 05:09

‎01-19-2017 05:09

It's great to welcome you @Counselor1 and @SunsetRunner thanks for stopping by.

 

Regarding to your battery inconvenience, please follow the instructions provided in this post. About the syncing, follow the steps provided in the Having trouble syncing? post. After fixing these inconvenience you will be able to update your tracker without a problem.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

View best answer in original post

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‎01-18-2017 08:13

‎01-18-2017 08:13

You can try restarting it: restart

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‎01-19-2017 05:09

‎01-19-2017 05:09

It's great to welcome you @Counselor1 and @SunsetRunner thanks for stopping by.

 

Regarding to your battery inconvenience, please follow the instructions provided in this post. About the syncing, follow the steps provided in the Having trouble syncing? post. After fixing these inconvenience you will be able to update your tracker without a problem.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes