Battery draining fast

[auerman2]

My Blaze has stopped holding a charge for more than 24 hours. It used to last 4-5 days to almost an entire week. Now I can charge it and at best it will last 36 hours. Average battery life is 24 hours or less. Also the battery seems to charge in 15-20 minutes from a complete drain. It use to take a few hours. I have reset the device and followed all the other suggestions but nothing has helped.

Moderator edit: Title

[WendyB]

Welcome to the forums!

Please clean the contacts

Then Do a Restart

See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
Best Charging Practices

Hope to see you around the forums! Join in on the discussions forums!

[auerman2]

Wendy
I have cleaned the contacts. I am following the proper charging
procedures. I have tried everything. It seems the battery is not holding a
charge for more than about 24 hours after completely charging the battery.

[squirrellygirl]

I'm having this issue as well. First it was needing to be charged every 48 hours or so, but now I'm charging it fully before bed every night and when I wake up in the morning, it's dead. 😞

I'm going to try to suggestions here and see what happens ... 

[WendyB]

@auerman2  Contact support use help like at top of forum

@squirrellygirl  This is what concerns me " cleaned the contacts, charged it with a wall charger"

Did you read this post that I post above?

See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
Best Charging Practices

That Wall charger needs to be USB certified. It should say on so the charger. If not your damaging the battery

[squirrellygirl]

Hi Wendy - yes, I’ve read all the help documents. This is what I’m doing:

“Fitbit will recommend to charge your trackers via the USB port over a wall adapter.”

Sent from my iPhone

[auerman2]

It seems that Fitbit used inferior batteries and is trying to blame the
owners of improper care and usage. The issue is clearly the batteries are
not holding up. I am hoping Fitbit will offer to make this right but that
has yet to happen.

[AJRuns]

How long have had this Fitbit blaze and has there been an accident with it for example dropping it or putting it in water for a extended amount of time or you have just had it for a very long time if so then you should think about getting a new fitbit

[squirrellygirl]

@auerman2 - I agree.  I'm a big fan of Fitbit and have had them for many years, but it's almost like they're disposable at this point. 😞  

[auerman2]

I would expect 5 years

[LuciaFitbit]

@auerman2 and @squirrellygirl, welcome to the Fitbit Community Forums! Thank you for all the troubleshooting steps that you've already tried, in order to solve this situation. I also appreciate the feedback you shared regarding Blaze. I contacted Support and they confirmed that both of you opened a case with them. Please let me know if you need any further assistance. 

@AJRuns welcome to the Fitbit Community Forums! Thank you for your participation. 

@WendyB nice to see you here again. Thank you for sharing those tips.

Let me know if there's anything else I can do for you.  

[auerman2]

I gave up. Threw my Fitbit in the junk drawer. Thanks anyway

[LindaLane]

Mine is dry,did a restart and still not charging. It last about an hour or so and completely drains 

[LiliyaFitbit]

Welcome to the forums @LindaLane! 

Thank you for your efforts to resolve the battery issue you're experiencing with your Fitbit Blaze. Upon checking with our Support team, I was told that you have already contacted them. I know they will be glad to help you out and provide you a solution, just keep an eye on your inbox for further assistance.

Feel free to reach out if you have any other questions.