01-05-2018
06:21
- last edited on
05-26-2025
09:45
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-05-2018
06:21
- last edited on
05-26-2025
09:45
by
MarreFitbit
A warm welcome to the Community @Deanquinn!
If your tracker isn't holding a charge, I recommend taking a look at this post and follow the instructions provided there. Also, please keep an eye on your inbox for further assistance.
See you around. ![]()
Best Answer
01-08-2018
05:01
- last edited on
05-26-2025
09:45
by
MarreFitbit
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-08-2018
05:01
- last edited on
05-26-2025
09:45
by
MarreFitbit
Great to see you around @Ickle1976. Have you tried the instructions provided in my previous post? If you haven't, I recommend taking a look at it and follow the steps suggested there.
Let me know the outcome. ![]()
Best Answer