05-25-2018
11:08
- last edited on
05-26-2018
09:58
by
SilviaFitbit
05-25-2018
11:08
- last edited on
05-26-2018
09:58
by
SilviaFitbit
Fitbit Blaze doesn’t hold a charge for more than 3 days....solution??? Turn all notifications off and don’t tap on it. What is the point of purchasing the Blaze if I cannot use the notifications app????? What a joke
Moderator edit: Updated subject for clarity
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Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
A warm welcome to the Community @SunsetRunner. Let me help you out with the battery issue you're having. Just as you mentioned, there are some things that you can try like turning off the notifications but the battery shouldn't last just 3 days. So, I would like you to restart your Blaze and make sure you're fully charging it after this keep monitoring it.
Keep me posted!
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I have done that. I spoke with the Fitbit helpline and we have monitored my Fitbit once it was fully charged and it lost the full charge in 3 days. Now I was told to redo this test by turning off my notifications. That is why I wrote, what is the point of purchasing this Fitbit if I cannot use the notifications in order to keep the battery last longer. I’ll see what happens after this test, but if this is the Fitbit solution I’m very dissatisfied with this product and I should have purchased an Apple Watch instead
Best AnswerI thought three days is pretty normal for Fitbit battery life. An Apple watch only lasts 18 hours.
Best Answer
Community Moderators ensure that conversations are friendly, factual, and on-topic. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Thanks for providing me with more details @SunsetRunner! I would recommend to keep the communication via email as our team is already working with you and they are always trying to give you anything that could work to resolve your issue. I would just monitor your tracker now that you've turn off the notifications and let them know the outcome.
Thanks for participating in the Community @3PedalCoupe! ![]()
Don't hesitate to come if you have any other question!
P.S. I've removed the solution.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
Mine is lasting less than 24 hours on a full charge and the only solution I was given was a 25% off coupon for a new Fitbit. I most definitely won’t be using that because I’m not spending over $200 on a product I have no confidence in.
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Best Answeri have suddenly just started getting less than 24 hours out of my Blaze. i hope this is an issue that can be fixed as its not a cheap bit of kit. and before anyone suggests turning everything off i already have, when i recharge it in a min i will restart it and see how it goes, but jesus it frustrationg. no gradual drop off, literally 3-5 day charge time then on friday it needed a charge and every day since..the apparent lack of answers does concern me.
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