11-27-2017
03:33
- last edited on
12-01-2017
09:52
by
SilviaFitbit
11-27-2017
03:33
- last edited on
12-01-2017
09:52
by
SilviaFitbit
I've lost all patience with my fitbit blaze. The battery is only lasting 24 hrs , 48hrs at most and the sync on it is non existent ,if I have to turn off all the functions on it to just get an extra day out of the battery is might as well just wear my ordinary watch and save myself a lot of hardship of having to uninstall and re-install apps, reboot phones ,reboot device . This is my second fitbit in less than a year but have had a fitbit since 2014 but this time I'm done with fitbit it's not worth the hassle .
Moderator edit: Updated subject for clarity
12-01-2017 09:57 - edited 12-01-2017 09:59
12-01-2017 09:57 - edited 12-01-2017 09:59
A warm welcome to the Community @Dkinahan! I'm sorry for the issues you've had with your Fitbit tracker. I appreciate the restart that you've done. At the moment, I've shared your post with our Support team, they can double check what options have for you, so you can continue enjoying your Blaze.
Keep an eye in your inbox.
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.
12-01-2017 16:32 - edited 12-01-2017 16:40
12-01-2017 16:32 - edited 12-01-2017 16:40
I am having this same issue, normally the battery life would only last a day now since last night it won’t hold a full charge for more then an hour!! I have done everything that these forums have recommended restart to cleaning so on and so forth with no difference. Made sure my phone was updated restarted and Bluetooth on nothing seems to be working. I’m still having issues with the active hours not reading correctly but this does not happen to often, the battery however has become a big problem it should be lasting more then one day. (My blaze was fully charged about two hours ago and now this is how low it is!) Thank you for your time and I am looking forward to a solution. Shawn Pulask
It was fully charged about two hours ago!
12-04-2017 09:46
12-04-2017 09:46
Hey there @shawnpul ! Thank you so much for the picture that you've attached. I've shared your post with our Support team and they mentioned that you already have a case with them. Please continue troubleshooting via email, so they provide you with a solution.
Hope this helps!
Want to get more active? Visit Get Moving in the Lifestyle Discussion Forum.