Battery life

[Bigusalus]

Hi had my Blaze since March worked fine charge lasted up to 4 days. During the last week only lasts 23 hours max. Tried disabling apps and reset. Still the same. ?

[Rich_Laue]

Did you try going into settings and turning the tracker off.. Now press any button to turn it back on. This should fix any hardware that isn't responding correctly. 

Another thing to try is to add your tracker as a replacement device. 

Is your app. Up to date? 

[AlejandraFitbit]

A warm welcome to the Community @Bigusalus and @Rich_Laue thanks for stopping by. If your Blaze is not longer holding a charge, I recommend checking this post, where you will be able to find some instructions regarding this inconvenience.

I hope this helps, let me know the outcome. 

[Bigusalus]

Hi thanks for your prompt response. Yes I have turned it off and reset it also as you suggested removed and reinstalled then fully charged it yesterday!

Thought it had solved the issue but spoke too soon woke up this morning to a dead Fitbit. 😟

Regards.

Moderator edit: Removed personal information

[Bigusalus]

Thanks for getting back to me. I have tried everything even removed and reinstalled my Blaze. Charged it fully yesterday morning went to medium charge during the day with little use as I was stuck in the office all day .

Woke up this morning to a dead Fitbit again? Will call customer services

Regards Alan

Moderator edit: Removed personal information 

[AlejandraFitbit]

Thanks for the information @Bigusalus. At this point, if you have already tried the troubleshoot and didn't work, feel free to get in touch with our support team. For a faster response you can contact them via phone or chat.

See you later.