Blaze Damaged Screen after two days

[LMcCall]

Hi Fitbit! I've upgraded from a charge HR to Blaze and have already damaged the screen after two days after brushing lightly against a wall whilst closing a door after exercising! Gutted as just paid$230, had it two days and it's that brittle it's chipped the screen. Please can you advise warranty and repair service? Thanks

[SteveH]

The warranty terms can be found at www.fitbit.com/returns

Unfortunately the terms exclude accidental damage. However, if you'd like to contact customer support anyway then you can contact them via:

contact.fitbit.com

[AlejandraFitbit]

It's great to welcome you @LMcCall and @SteveH thanks for stopping by.

I would like to know if you have already contacted our support team? Did you receive a solution for the inconvenience with your Blaze?

Hope to hear from you soon.