help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze GPS connected not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎11-02-2018 10:59 - last edited on ‎11-08-2018 07:26 by Moderator Alum

‎11-02-2018 10:59 - last edited on ‎11-08-2018 07:26 by Moderator Alum

Blaze won't connect to phone, I have a Samsung Galaxy 8 which is compatible but when I press on the run icon it tries to connect then says check Fitbit app?

 

 

Moderator edit: subject for clarity

Best Answer
0 Votes
3 REPLIES 3

‎11-02-2018 14:20

‎11-02-2018 14:20

Have you tried syncing the app to the Blaze immediately before going into run on the Blaze? That's how I've been doing it for over 2.5 years for bike riding. I think they connect better if currently synced. 

Best Answer
0 Votes

‎11-03-2018 01:50

In response to MarkMM

‎11-03-2018 01:50

Thanks, done the usual of turning off and on again and all seems good now
Best Answer

‎11-08-2018 07:27 - last edited on ‎07-07-2025 08:12 by Fitbit Moderator

In response to SimonRY

‎11-08-2018 07:27 - last edited on ‎07-07-2025 08:12 by Fitbit Moderator

It's great to see you around @SimonRY and @MarkMM thanks for the input.

I am glad to hear that your GPS connected issue has been resolved and that all seems good. If there is anything else we can help you with, do not hesitate to post it.

Keep the stepping up! Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes