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Blaze GPS not working

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‎08-06-2018 06:37 - last edited on ‎08-08-2018 06:07 by Moderator Alum

‎08-06-2018 06:37 - last edited on ‎08-08-2018 06:07 by Moderator Alum

I rode my bike 2 days no issues, now last night it is saying cannot find phone. It found my phone originally and I used it with no problem. What is going on? I love LG phones and plan on getting the LG G7 next.

 

 

Moderator edit: subject for clarity

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‎08-08-2018 06:09 - last edited on ‎10-21-2025 11:18 by Fitbit Moderator

‎08-08-2018 06:09 - last edited on ‎10-21-2025 11:18 by Fitbit Moderator

It's great to see you around @Gwingee.

Keep in mind that in order to have a successful connection between your tracker and phone it needs to be a compatible device. Have you checked if your phone is compatible? If you haven't, I recommend checking it here.

When a phone isn't compatible, it doesn't mean that it won't work with your tracker but you might experience some connectivity issues. You can always try the instructions provide in the help article Why isn't GPS working on my Fitbit device? but I don't guarantee it will work 100%.

Let me know how it goes. Robot Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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