Blaze Notifications Information Post

[EmersonFitbit]

Blaze can provide Call, Text, and Calendar notifications so that you can stay connected! 

This post will provide instructions on how to setup your alerts so that you can see who's texting you, the content of the messages, who's calling, and what your calendar has on deck for you. For a detailed overview of alerts for Blaze, please see this help page. 

Setup Steps: 

1. Make sure that your mobile device is compatible with our notifications feature by visiting http://www.fitbit.com/devices. 
2. On your mobile device, make sure Bluetooth is enabled, and make sure your device is nearby! Note that you'll only receive notifications on your tracker when your mobile device is within this radius. 
3. Open the Fitbit app on your mobile device and tap your tracker tile at the top of your mobile dashboard.
4. Tap your tracker tile a second time, tap Notifications, and then turn on call notifications.
5. To verify that set up was successful, look at the list of Bluetooth-connected devices on your mobile device. Your tracker name should appear.

Using Alerts:

You can easily see all of your alerts by swiping up from the home screen. Here, you'll see previous incoming calls, text messages for the day, and calendar alerts as well. You may delete these alerts either individually or all at once.

Notes: 

• For Android users, please ensure that you've turned notification access on in your settings and enabled each notification in the Fitbit App. Please also ensure that message preview is toggled on in your phone's settings, as this should help populate the message content.
• iOS users should allow reception of text notifications in their Notification Center settings, in addition to the workflow for alerts in the Fitbit app for iOS.
• Calendar notifications use the native calendar app in iOS, and the native or select 3^rd party apps on Android.
• Windows Phones don't support alerts at this time.
• Fitbit trackers currently don't support emojis. Notifications containing emojis will show a blank square, instead of the emoji that was sent.
• Text messages won't show up if the message app is open on your phone.
• When using Message+, your Fitbit tracker will show a notification that looks something like this: (Contact Name – 1 New Message). This is because when messages are received in Message+, they're stored that way in the notifications center on Android.
• If you receive more than one text message in succession from the same person, your tracker may group the messages together as "2 New Messages" or "3 New Messages" instead of showing a preview of the message text.

[Islandgurl]

Just when I was about to throw it through a window I seem to have solved my notification issue on my iPhone 6. I tried every suggestion on here, but nothing worked. What worked for me was 'settings', 'notifications', 'messages' & 'show in notification centre'. As soon as I clicked on 'show in notification centre' a message came through. Yay!!!! Seriously, I've been trying to figure it out for 4 days, was starting to get pretty frustrated and was contemplating returning my blaze. :). Let's hope it & me stay happy.

[Mikegf]

My iPhone has stopped delivering notifications to the Blaze today also, no amount of jiggery pokery seems to get them back...

[m_reid]

Is there anyway to get notifications for whastapp and facebook messenger through my blaze?  I have an iphone 6 so running IOS.

[Donnie187]

There's a app call bitticker down that for what app facebook insta notification

[m_reid]

Is that for iphone as I can't find it on the appstore.

Sent from my iPhone

[CarolineBP]

I thought I read in a previous post that the lastest Fitbit update wouldn't allow notifications from the Bitticker app.  Anyone have info about this?  Thanks.

[Theburl]

Does the blaze handle push notifications as well as sms? If not is that something that is being worked on?

[bhatfield1589]

Please tell me that there will be an update adding facebook messenger notifications and a find my phone option.

[Rich_Laue]

I don't think that anybody on these forums are in the know about if Facebook or what's app wool be supported.

[Helena50]

What do you mean in the know about Facebook....

[Rich_Laue]

Simply that these forums are for and about Fitbit uses helping Fitbit users. There are a few moderatores, who are Fitbit employees, but are not developers, if they knew someting about the timeline, which i doubt, will not be at liberty to say.

[Ian22365]

Just changed from a Charge HR to a Blaze, if you tuned all the motion gestures off the caller ID still scrolled across the screen, does this happen on the blaze or does the quick view have to be selected?

Would be good if it didn't have to be selected as this would save battery life

[Kmransom123]

@Ian22365. On the blaze, the screen will not light up automatically with a notification.  You either have to enable Quick View or push the left button or tap screen to view the alert.  (Nothing will automatically appear on the screen.)

[Magnanimity5]

I had to set my phone's basic blue tooth internal setting to "automatically discover"....then find the settings for that screen and select that setting to never time out. Mine was timing out every hour.

[SunsetRunner]

@CarolineBP @m_reid and @Donnie187 Bitticker Notifications is an android app, so no, you won't find it in the AppStore. In fact it is no longer listed in the PlayStore either as the developer only lists it from his website, possibly because a lot of people downloaded it for the wrong tracker and then complained when it didn't work. (Surprisingly a lot of people tend to moan at developers when that happens, go figure)

Bitticker only works with the Blaze (Surge and Alta) and let's you receive notifications from any app. It really is very useful and best of all, it's free, though there is a "tip jar" on the developer's website which is well worth adding to.

[Zoelyn]

my Blaze is not getting notifications from my Samsung Galaxy. it was working fine, now every time I go to settings the app ask me to enable the connection. The connection is there but either Samsung is not sending it or Blaze is not getting it. please help.

[MyronL]

Hi Emerson,

is there any update on when the text, call and calender notification will be available for the windows phone?  

[SunsetRunner]

@MyronL still waiting on Microsoft to release GAAT server support to Windows 10, although a recent developers' note implied it is now being worked on, where previously it was only under consideration. But still, it won't be for a while yet, as Fitbit then have incorporate the change into their release schedule.

[NeneLoco]

I have the same question, would like to see the texts when I've received 2 or 3 from the same person and they get bundled... you cant answer calls but you can accept or reject them from your phone

[TStaff7]

When I enable the notifications it changes the keyboard settings on my phone. I use the swipe feature for my keyboard and that goes away as soon as I enable the notifications. The suggested word list also disappears from my phone when I enable the notifications.

Any suggestions on how to get around this? I want to be able to see my notifications on my Fitbit but I also want the keyboard on my phone to work the way I want it to. I have a Samsung Galaxy S3.

 Thx.

5/22 update - I have figured out the issue and the probelm has been corrected. The correction was moving the Fitbit app back to my phone storage instead of having it on my micro SD card. When I moved the app back to my phone storage my keyboard settings were restored to what they had previously been before I enabled the notifications (I am now able to use the swipe feature again and the word predictions are back).