Blaze Notifications

[hcos]

Can anyone help? My new Blaze has not been receiving notifications consistently. My old phone didn't work properly so I thought that was the problem. My new phone receives them here and there but not all the time. Everything is connected and turned on, etc. I think I have finally determined that it is only receiving the notifications while I am connected to WiFi, then when I am not, it stops. Does anyone know how to fix this?

[SunsetRunner]

Hi

Feel free to check out the fitbit article(s):

How do I get notifications from my mobile device?

Receive call, text message, calendar, and other notifications on your tracker if you have a compatible mobile device.

My tracker isn't receiving notifications from my Android mobile device

Try these troubleshooting steps if you're not receiving notifications.

My tracker isn't receiving notifications from my iOS mobile device

Try these troubleshooting steps if you're not receiving notifications.

Hope it helps

[Johnkee]

For me it's the opposite.

Receiving notifications on my fitbit blaze is very sketchy when my phone IS connected to WiFi.

Sync and notifications sometimes might not work for hours, but when I disconnect WiFi and use cellular data then sync and notifications work fine. 

[AlejandraFitbit]

Hey @Johnkee, a warm welcome to the Community.

If you are having issues with your notifications, I recommend taking a look at the My Tracker isn't receiving notifications (Android App) post and follow the instructions provided there.

I hope this helps, let me know the outcome.