Blaze screen blank

Vincent87 · ‎03-14-2018

Hi there any one encounter the blaze screen went blank but you still can connect to the app and can only see from the apps

WendyB · ‎03-14-2018

Can you Try a restart?
Do it at least 3 times.

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

Wendy | CA | Moto G6 Android

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AlejandraFitbit · ‎03-15-2018

A warm welcome to the Community @Vincent87 and @WendyB thanks for stopping by.

I would like to know if you keep having issues with your tracker screen, did the instructions provided by our friend work?

Hope to hear from you soon.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Vincent87 · ‎03-15-2018

Hi there thanks for the help but I try restart it a few time still cannot

AlejandraFitbit · ‎03-18-2018

Thanks for the update @Vincent87. Since the troubleshoot provided didn't work, I recommend keeping an eye on your inbox for further instructions.

See you around.

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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