02-09-2018
06:47
- last edited on
02-13-2018
07:53
by
FerdinandFitbit
02-09-2018
06:47
- last edited on
02-13-2018
07:53
by
FerdinandFitbit
So I woke up and noticed my blaze screen is constantly flashing as if its showing the old school TV static screen. Any idea on how to fix this issue? This is the first time I've experienced this.
Moderator edit: Clarified subject
Answered! Go to the Best Answer.
I've tried the reboot option and nothing is working. this just happened this morning and nothing is working. Please help
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Thank you for your kind reply @tron07, it's great to hear that Support was able to resolve your inconvenience so fast. I encourage you to keep participating in the Fitbit Community!
Let me give you a warm Welcome to our Community @LRGLady. If you still having difficulties with your Blaze, the Fitbit Support Team can be contacted from this page (Click here to contact). I already reported this issue to them for you so they will be contacting you very soon via email.
Let us know if you have any other questions.
Thank you for your response, I was able to turn off the device and back on and it is working normal now.
Glad I was able to find solutions on this site. It was very helpful.
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Many thanks for troubleshooting this issue with us @LRGLady.
We truly appreciate your help and please don't hesitate to contact us back in case you have an additional question.
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Nice to see that you're digging into the Fitbit Forums @Vauam001 and @Viru-45, let me give you a warm Welcome to our Community.
Thanks for sharing your experience @Vauam001, it's great to know that troubleshooting worked for you! ![]()
@Viru-45, if you haven't already done so I would like to suggest you to restart your Blaze. To do so please follow the steps below:
Give it a shot and let me know if that works!
Best Answer
@FerdinandFitbit wrote:Hi there @Kemp18. Welcome to the Fitbit Community Forums! 🙂
I'm sorry to hear you're having problems with your display acting up like this. If you're still having problems with it, I'd like to help you out!
I can recommend restarting your tracker. You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot and the display should work normally after that.
Let me know if you need more help with this!
This is my 4th Fitbit (I have had 3 of them quit working - charge 2 (2) - charge HR) and this time spent more money and went with a blaze. I love it but the screen started doing the same thing as mentioned above. I shut it down and restarted it and it was fine for a little while and then it started doing it again.
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hey there @Skinnett24 and @Viru-45, I'm glad to see you here!
@Skinnett24, since those steps didn't solve the issue you're having, I've opened a case with our Customer Service Team on your behalf. You should soon receive an email from they at the email you used to register with the Community forums.
@Viru-45, great news! You are very welcome and thank you for your efforts on following our previous instructions.
Thanks for posting and I hope to see you chatting around enjoying the Forums!
My blaze has been flashing. I tried to reset it by holding down the lower right button but it did not work. I tried it several times .
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
How are you doing @Cjcjrc? Thanks for joining this family and for try the troubleshooting advised in this thread.
By checking with our Support, I confirmed that you have already a case. In this case the best is to continue the assistance with them.![]()
Let me know if you have any other question or comments.
Best AnswerMy screen is flashing... I held down the bottom left button for 12 seconds and it did not Fix the problem.
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hi @KrFowler24, let me give you a warm Welcome to our Community.
I appreciate you followed our previous instructions trying to resolve this situation. If you still having difficulties with your Blaze, the Fitbit Support Team can help you. I already reported this issue to them for you so they will be contacting you very soon via email.
Please let us know if you have any other questions.![]()
Best AnswerQuite strange - constantly flashing, especially when horizontal, screen goes black when on its side.
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Hey @Disydoo113, thanks for joining this family, hope you like what find here!
I would like to know if you tried @Viru-45 advise? Did that help?
Give it a shot and let me know if that works! ![]()
Best AnswerI recently was gifted a previously used Fitbit blaze. I tried the 10-12 second reset and it is still continuously flashing the Fitbit icon.
Best Answer
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
We are very glad to see you joining our Family here in the Fitbit Forums @Daniellelh12.
Many thanks for reviewing the troubleshooting advised in this thread, I'm sorry to hear that didn't help. I've created a Support Case on your behalf, you should soon receive an email from Customer Support at the email you used to register with the Community forums.
I'll be around if you need anything else!![]()
Best Answer