04-18-2016 15:48
04-18-2016 15:48
Hi,
Last night I charged my Blaze.
When I took it off charge it shows nothing on the screen.
I have tried every combination of buttons to power on and nothing happens.
When I put it back in its cradle there is nothing displayed on the screen.
Fitbit app says it is looking for the device.
Any ideas?
06-11-2017 20:33
06-11-2017 20:33
I did the rest and it said it wasn't charged so I put it on the chcarger and now the Fitbit logo keeps flashing on and off. Help!
06-13-2017 05:32 - edited 06-13-2017 05:34
06-13-2017 05:32 - edited 06-13-2017 05:34
Welcome to the Forums @mcvspurlock! 😄
I'm super happy to hear that it's all working now and that you're back on track! Anything else you may need, let us know. We'll be happy to help! 🙂
@sinda101, I'm sorry to hear that your tracker is not responding 😕 Would you mind restarting your tracker one more time? You can easily do this by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot. If that doesn't work, you can try to set it up as a new device.
For this, go to the Account section at the top right corner on the Fitbit app and select the option that says "Set up a new device". Follow the on-screen instructions and once you're done, your tracker should be syncing without a problem.
Hope this helps. Let me know if you need anything else!
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06-13-2017 08:33
06-13-2017 08:33
I bought blaze today. It's turning on and has updated when in charger cardle and saying it fully charged however when I put it In it's band its like dead no reaction to any buttons or swiping. I'm trying to pair it with s8
06-14-2017 11:45 - edited 06-14-2017 11:46
06-14-2017 11:45 - edited 06-14-2017 11:46
Huh, that's very strange @Aneta3010. Have you tried to restart your tracker? First, make sure that you're inserting your tracker correctly and that the buttons on the module alight with the buttons on the frame. After that, you can easily restart your tracker by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot.
See if this makes any difference.
Let me know how it goes. Welcome to the Community Forums! 🙂
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06-19-2017 21:17
06-19-2017 21:17
Thank you so much it worked! I was freaking out that it wasnt Turing on, ive had it for around a week.
06-20-2017 12:36
06-20-2017 12:36
Hey there @JasmineGiselle. Great to see you in the Community Forums! 🙂
I'm happy to hear that it worked for you and that you're back on track! If you need anything else, let me know! 😄
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06-26-2017 20:11
06-26-2017 20:11
It worked. Thank you!
07-05-2017 06:24
07-09-2017 04:59
07-14-2017 11:21
07-14-2017 11:21
May i ask what support told you to do?
07-15-2017 05:27
07-17-2017 05:21
07-17-2017 05:21
Tried pressing left and lower right buttons. Did not work. If in charger can get display and shows charged. What now
07-19-2017 17:40
07-19-2017 17:40
My fitbit blaze will not turn on.... I even bought a new charger thinking it was the charger and still nothing 😣
07-26-2017 11:26
07-26-2017 11:26
It worked . Thank you...
07-26-2017 13:22
07-26-2017 13:22
Hey there guys @DanFoulds @Jarfw @manir_zzaman ! Great to hear that it worked for you! 😄
@SunsetRunner @Maxgo @Suezee, I'm sorry you're having problems with your tracker not coming on 😕
Are you still having problems with this? If so, let me know so that I can escalate your cases to our Support Team!
I'll be looking forward for your reply!
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07-27-2017 15:58
07-27-2017 15:58
Thank you so much for this advice it helped fix my watch today and I am extremely grateful 😀
07-29-2017 11:27
07-29-2017 11:27
this worked yesssss thank you.
after putting my fitbit blaze in a drawer for 8 months and gaining 30 pounds, i decided to change my lifestyle and start with putting my fitbit back on but was discouraged when it wouldnt turn on. thank you for this!!!
08-03-2017 18:30
08-03-2017 18:30
I had the exact same issue with my Blaze as @scott890, Thank you very much for your response as I tried it and it worked :). But I would like to know what causes this to happen?
Thanks.
09-05-2017 12:49
09-05-2017 12:49
That didnt work for me.
I tried powering down by pressing the left and lower right buttons for 15seconds.
I just doesnt work. Still showing one bar on battery and screen is blank.
09-06-2017 19:10
09-06-2017 19:10
IT worked!! Thank you!