Blaze battery draining fast

[Alex_the_blazeu]

Hi everybody! I don't usually uses blaze while I work. I put it on the table. After about four hours, the blaze turned to 60% batteries from 100%. Any power-down mode can I use in the blaze?

Moderator edit: Clarified subject

[Pathodson]

I have had no problems with any of this until I applied software update a couple of days ago. Prior to update charge lasted 4 or 5 days. Now my unit discharges within a couple of hours.

[mtrodg99]

on my second blaze and out of warranty.  Horrible product

[soldermonkey]

The Blaze's design flaw is unfortunate as I otherwise like mine.

If you search my past posts in this thread, you will find I fixed mine; you can fix yours similarly. If you're not up to doing the soldering, please see my suggestion you take a repair kit, your blaze and a case of decent beer to your local hackerspace (some call themselves makerspaces); I have no doubt they'll happily do that little repair for you. It's just a battery swap.

[JWAdamick]

I am having a similar issue. My Blaze will completely drain in 6 hours or less. I have had my fitbit for almost 2 years. I use my fitbit daily and it has been a frustrating experience.  I have done all the suggested fixes with no change. What else can I do to remedy this issue? 

[LizzyFitbit]

Hi @MichelleA1981, @ShelB26, @Pathodson, @mtrodg99 and @JWAdamick. Welcome to the Community Forums. @soldermonkey, it's nice to see you here again. I do apologize for my delayed response.

@MichelleA1981, thanks for letting me know that your Fitbit device is having this situation, as well for trying the steps posted before. I've checked with our Support Team and apparently they already took your case under their wings. They'll keep working with you via email.

@soldermonkey, @ShelB26 and @mtrodg99, I appreciate the time taken to share your feedback. Our team often checks the Community, and takes seriously the feedback provided to work on our devices. Your comments will not be taken for granted, and we'll keep improving our products.

@Pathodson, thanks for letting me know about your Blaze, and I'm sorry that you've gone through this experience. Just to confirm, is your device charged by plugging the charging cable into a USB port on your computer, a UL-certified USB wall charger, or another low-energy device? Also, have you checked the tips to improve the battery life from our help article.

@JWAdamick, thanks for joining the conversation, and trying the suggested steps from this thread. I totally see where are you coming from, and I'm sorry for the experience that you've had. I've gone ahead and requested a case for you, so you can receive further assistance. You'll receive an email with more details, keep an eye on your inbox.

See you around.

[HemantM]

Well my FitBit Blaze is not holding charge for more than 6 hours. I have tried everything from non wall chargers to reboot to optimizing battery usage. Irony is I bought this in United States and brought it to India. Now there is no way to get this fixed. It's a shame that such an expensive product is backed by a very average customer service. Not a fan anymore !!!

[soldermonkey]

India has lots of capable electronic repair people; changing the battery isn't a difficult task, and it'll solve your problem.

[Skipmorton1]

My Blaze is doing the same thing. The past week it just won't keep a charge past a day and I have turned off all notifications, changed brightness settings, basically only using the step counter function. It seems like this is a constant problem. What is being done to fix this? 

[LizzyFitbit]

Hi @HemantM and @Skipmorton1. It's great to have you on board! @soldermonkey, I'm glad to see you here, and thanks for stopping by. I'm sorry for my delayed response.

@HemantM and @Skipmorton1, thanks for letting me know about your Blaze devices. You did a good job with the suggestions posted in this thread, and I'm sorry that the battery is still draining. I understand your position, and I've contacted our Support Team so they can create a case on your behalf. You should be getting a reply soon.

See you around.

[lkikstra]

What would cause the battery to nearly completely drain in 2-3 hours (you read that correctly, hours not days)?

I replaced the battery, but it still drains in hours after a full overnight charge...

Lenny

[Kingjaymz]

That is not right. Could be a bad battery. SO frustrating.

Moderator edit: removed personal info. 

[lkikstra]

I agree. 

Old battery drained within 3 hours of full charge.

I replaced the battery because of the rapid discharge.

New battery drained within 2.5 hours of full charge.

Absolutely ridiculous...

That's why I am wondering of there is something else that could cause the rapid discharge...

[soldermonkey]

Hm, that's interesting. Do you have a digital meter? In your position, I'd put the meter in series with the battery on ammeter mode, check to see what the current draw is. That'd tell if it's a bad battery or excessive draw by the device.

[PDGPathwalker]

Hi there...sorry I’m newer to the community and just saw this. In response to the battery level dropping quickly I noticed that somehow during tapping around on the different screens that I inadvertently switched my Heart Rate Monitor in the Settings from Auto to On so the little green sensor lights on the back never shut off and the battery drained quite fast. On the Auto setting the sensor lights come on when movement is detected I’m assuming and in the Off position would probably even save more battery if HR wasn’t required as they don’t come on at all. Thanks 

[Kingjaymz]

Hello~
Thank you for your message. I just checked mine and it was set to on, as
well. Hopefully, you just saved me a couple extra days of charge.

James

Moderator edit: removed personal information. 

[Tipster]

Yup, same exact issue here. Mine started doing this just a few days ago as well. Extremely frustrating. It's basically rendered my blaze completely useless. Have they even acknowledged it's a software issue? The fact that suddenly so many people are having this issue makes me think something got messed up after the update.

[merc1954]

Well just got off with fitbit and now they backed out on the 25% discount on a new watch for compensation for the 2 bad Blazes I had bought.  Doesn't this sound just like them?

[PDGPathwalker]

They do seem reluctant to give away anything but I never gave up on my
first blaze and it’s faulty hr monitor. They eventually said Yeah, they
aren’t supposed to do that and gave me a new replacement tracker so I was
happy...now if I could only figure out why the calories stop tracking

[soldermonkey]

Well, if the coupon offer failed to quash all the complaints, perhaps the new approach is a software update that kills off the last Blaze's remaining in service?

[PDGPathwalker]

My blazes will be the last fitbit product I own so I hope they last a bit
longer.