01-10-2018
00:05
- last edited on
01-10-2018
07:03
by
FerdinandFitbit
01-10-2018
00:05
- last edited on
01-10-2018
07:03
by
FerdinandFitbit
Hi everybody! I don't usually uses blaze while I work. I put it on the table. After about four hours, the blaze turned to 60% batteries from 100%. Any power-down mode can I use in the blaze?
Moderator edit: Clarified subject
Answered! Go to the Best Answer.
01-13-2020 11:32
01-13-2020 11:32
01-13-2020 12:50
01-13-2020 12:50
Check your warranty.
By the time I got around to contacting fitbit customer service (who were very helpful by the way) I was about 6 weeks past my warranty.
If I had been within warranty then I believe that they would have sent me a replacement.
Contact them AS SOON as you see an issue - if you are following all battery saving guidance.
01-13-2020 14:21
01-13-2020 14:21
01-14-2020 21:29
01-14-2020 21:29
I and many other ex-Fitbit owners have given up. There's no solution and the company will only give customers discounts to less popular models that will eventually have the same problems.
01-15-2020 03:54
01-15-2020 03:54
01-16-2020 12:55 - edited 01-16-2020 12:57
01-16-2020 12:55 - edited 01-16-2020 12:57
@Fitbit- I'm saddened by the support you offer dedicated @Fitbit enthusiasts and early adopters.
I received my first as a birthday present years back, it failed outside the warranty. At the time @Fitbit offered a discount on a replacement pebble (this is the watch part) and I accepted.
Again my Blaze has failed, just 13 months after it was last replaced and the battery is 100% dead/done. I can't charge it anymore, it is overheating and requires disconnecting to cool down. So now I have an expensive bracelet it seems... These devices are really not made for 'active users' who wear them daily and use every function of the watch.
25% off retail isn't good enough if I have to battle to get the reduction and need to replace the watch annually. Disposable devices are not a viable solution to me. I am planning to move away from @Fitbit wearables and select a company that has a stronger support model and one that looks out for their valued customers.
01-16-2020 13:00
01-16-2020 13:00
01-16-2020 13:15
01-16-2020 13:15
01-16-2020 19:06
01-16-2020 19:06
01-16-2020 20:41
01-16-2020 20:41
01-17-2020 03:40
01-17-2020 03:40
01-30-2020 08:59
01-30-2020 08:59
I came onto this thread hoping to find an answer to my Blaze battery life having declined to about 48 hours. Instead, I see complete indifference from FitBit. I loved the device up until now, but will be looking to replace it with something else as I'm not happy to buy a new one every couple of years.
01-30-2020 09:21
01-30-2020 09:21
01-30-2020 09:25
01-30-2020 09:25
01-30-2020 12:05
01-30-2020 12:05
01-30-2020 12:06
01-30-2020 12:06
03-28-2020 04:59
03-28-2020 04:59
None of the recommendations work for the recharging of this battery, it doesn't even last two hours.
Please provide support and a contact for a resolution.
03-28-2020 05:31
03-28-2020 05:31
03-28-2020 08:42
03-28-2020 08:42
When google bought fitbit, things changed.
Before the sale, fitbit did nothing for blaze owners, but they had a robotic customer service person repeatedly spamming this forum with happy/chirpy assurances backed by no action.
Since the sale, the chirpy CS person is gone, support for blaze owners is otherwise unchanged ie nonexistent.
A common opinion is that google bought fitbit only to obtain your daily medical/exercise data, presumably to be provided to other parties you and I never authorized.
For my part, I'll keep changing the battery in my blaze until I get tired of it. But I don't plan to ever spend another penny on fitbit product. I'm hoping something open source appears, capable of the basic functions: keep time and display pulse. Shouldn't be all that long before someone does it.
03-28-2020 09:06
03-28-2020 09:06