Blaze battery draining fast

[Alex_the_blazeu]

Hi everybody! I don't usually uses blaze while I work. I put it on the table. After about four hours, the blaze turned to 60% batteries from 100%. Any power-down mode can I use in the blaze?

Moderator edit: Clarified subject

[Jennjackson19]

I did, and that broke. The back would pull away from the unit once a charger was connected. So far I’m 2/2 with Fitbit duds!!

Moderator edit: personal info removed

[Jennjackson19]

I agree!

[PeteJ]

Quoting "sunriserun405"

Every Blaze owner is going to have a battery issue, however, I am surprised that there are only 29 votes for the Replaceable Battery request in Fitbit Community -> Help Forums -> Feature Suggestions.

Not that any Blaze owner is going to ever purchase another Fitbit product, but voting for the Replaceable Battery would be a proactive, albeit futile gesture.  Who knows this may send a huge message to Fitbit, but more likely to anyone thinking of purchasing a Fitbit product, that a replaceable battery is essential.  Whether it is user or manufacturer replaceable.

Everyone that has googled "Blaze replacement battery" has seen the videos showing that the Blaze's batteries are in fact replaceable.  One would think Fitbit would offer a Manufacturer Battery Replacement program for a reasonable fee, $25-$50. Keeping its customers happy and loyal.  Then when Fitbit releases a compelling new product (sorry the Ionic and Versa are not), loyal customers would willingly upgrade.

[Roedholm]

I fully agree. Great idea.

[dcl4river]

Sad, I don't think a battery would help me. Mine has been draining since I first got it about 3 weeks ago. I have to charge it about every other day, that is if I turn off all notifications.I didn't just get it for the time and the steps.

[PCSBOB]

Alejandra,

I found it interesting that you are asking the community members  to make you happy!  What have you done to make community members happy?   Members that have spent their hard earned money on Fitbit Blazes that prematurely fail in and leave them without a working device.  This includes people whose Blazes fail both during the warranty period or soon after the warranty ends.   

We see the same  "canned" responses from you over and over again.  Members are tired of these lame excuses.  Are you the author of these replies or are you being directed by your Fitbit management team to respond in this way?

[dcl4river]

They should recall all the Blaze and replace with a reliable Fitbit that will perform what the Fitbit Blaze promised.

[PuppyDoge]

Older the Blaze the less it can hold 

[VArmellino]

I fully charged my Blaze last night and by the end of today it was dead. This is not the first time this has happened. And to be honest it does not last 5 days. Not even from the start. I had issues with my Fitbit zip too. I had to change that battery almost every month, when it should have lasted 4-6 months. I would like to know what can be done to fix this issue with my Blaze. I can be in the middle of a workout and the thing dies on me. I have turned off the notifications and anything else I dont need, to help with the battery life,

---

@AlejandraFitbit wrote:

Hey @Masterkiller, a warm welcome to the Community.

The Blaze battery should last up to 5 days. We have find that in some cases the Blaze isn't charging properly, if you want to double check that you are charging right, check our How do I charge my Fitbit device? article.

Also, battery use is affected by various factors and settings. You can take a look at the following tips for preventing battery drain:

• Turn off All-Day Sync in the Fitbit app because it increases battery drain on both your tracker and phone:
  1. From the Fitbit app dashboard, tap or click the Account icon.
  2. Find the option to turn off All-Day Sync.
• (Android only) Turn off the Always Connected setting. Similar to All-Day Sync, it can reduce battery life.
• Turn off Quick View in the Fitbit app. Since this feature causes the screen to light up when you turn your wrist towards you, turning it off can prolong battery life:
  1. From the Fitbit app dashboard, tap or click the Account icon.
  2. Find the option to turn off Quick View.
• (Android only) Turn off the Always Connected setting. Similar to All-Day Sync, it can reduce battery life.
• If you don't need heart rate data, change the Heart Rate setting to Off. When you turn it back on, use Auto. 
• Turn off call, text, calendar, and app notifications if you know you're going to receive many hundreds of notifications. A large volume reduces battery life.
• Charge your tracker more often if you use music control or do FitStar workouts frequently. 
• Don't receive reminders to move every hour. To get fewer reminders, make sure you walk 250 steps each hour, change the number of hours you want your stationary time monitored, or turn off the feature on days you don't need it.
• Don't use the maximum Brightness setting.
• If you have many silent alarms set, consider deleting some. Each alarm you add up to the maximum of 8 reduces battery life by a small percentage. 
• Shut down Blaze when it's not in use.

If the charging instructions and battery preservation tips don't help, let me know. 

---

and I'm still having this problem! 

[PCSBOB]

So basically, you should not use any of the features and capabilities that Fitbit advertised as reasons you should buy the device.  Turn off everything and perhaps it will last longer than a day.  

It sounds like we all  spent $200 for a digital clock!

[drjanet]

Exactly, PCSBOB... except that I had to turn off the auto display function to make the battery last. A digital watch would work better than this..

[dcl4river]

They won delete your post because you mentioned other brands. That is what they did to me!

[PCSBOB]

I have seen comparable products going for less than $25 on sites that import wearable.  They cant be any worse than the Blaze.   YOu could buy a new one every 6 months and still spend a fraction of what we spent on the Blaze

[montanamom123]

I am having the same issues as everyone else as far as the battery not lasting. My Blaze is less than 2 years old and it will be my last Fitbit. I've owned four Fitbits, and none have lasted longer than two years. I am now charging it every day, and have had to shut off all the features which prompted me to buy the Blaze. With all these features shut off (syncing, heart rate, reminders), I might as well get a cheap step tracker. Almost eight years of wearing a Fitbit of some sort, I am disgusted that they have no solution to fixing this problem (I would pay to send it in and have the battery changed). I owned a surge that I had to stop wearing because the band broke, there was no way to fix it. This seems to be Fitbit's M.O. Forcing the customer to have to replace with a newer model. 

[PCSBOB]

Bet their sales projections factor in a sizeable percentage of existing customer who buy replacements because the Fitbit they own fails prematurely.  Bet it is a nice revenue stream for them.

By the way,  my Blaze was taken off the charger at 5:00 AM today,  it is now back on the charger because it died!  7 hours battery life

[dcl4river]

I guess everyone is having the same issues and I am. I've only had mine less than a month  I'm finished with Fitbit, an expensive lesson learned, but they have seen the last of my business and I will tell everyone about this!!!!

[SunsetRunner]

Hi

I'm having same problem. I've had my Blaze just over 1 year, charged it Friday evening & done by this afternoon, this is after switching practically all the extras off.

I just don't have any trust in the product.

[Svfos]

My Blaze has been like an extension of my body, I have worn it faithfully for 1.5 years, even bought my spouse and daughter one, but now our batteries will not stay charged for more than 3 HOURS!  We feel scammed; Fitbit got us hooked on their wonderful product and then BAM it doesn't work.  I echo others sentiment, why should we turn off all the features that attracted buyers to purchase the watch, only to find that that is not the fix.

[PCSBOB]

I believe it is very simple.

Fitbit did one or more of the following;

• designed and engineered  the product incorrectly; hardware and or software
• used inferior components
• assembled it incorrectly
• designed it to fail so that they could sell their customers replacements which would increase their profits
• Fitbit does not know how to design and build a product 

Finally, they do not care about their customers.  Customers are nothing more than "revenue streams" They banked the revenue / profits from the sale of the Blaze and do not want to absorb the expense to replace the for their revenue streams / customers

 I suspect that many Blaze users would be surprised how little it cost to manufacture a Blaze. I suspect that a Fitbit Blaze that sold new for $200 likely cost Fitbit less than $40 to produce.  Offering customers free replacements of the products with another product that hopefully have a longer useful life send a very positive message to customers.

My sister has a version 1 electronic watch made by a very famous fruit company that failed. after 2.5 years.  This product was covered by a 1 year warranty.  The battery in the watch swelled and literally caused the watch face to break apart from the body of the watch.  The fruit company replaced it free of charge for my sister.  She speaks highly of the fruit company and has purchased more of their products. 

The same fruit company is replacing batteries in a cell phone that they produced about 3 years ago because of battery issues.  They are charging customer about 1/3 the regular price to change out the battery i this device. The fruit company never told customers that they charged their phone incorrectly or should turn off features to mask the problems.   My wife has 1st hand experience with this!

How different these 2 situations are from how Fitbit has handled our problems!

[Ravindran]

My fitbit battery is draning in 1 hour.  Is there any solution to replace or fix fitbit.