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Blaze battery draining

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‎09-21-2018 07:55 - last edited on ‎09-23-2018 04:14 by Moderator Alum

‎09-21-2018 07:55 - last edited on ‎09-23-2018 04:14 by Moderator Alum

I took a video that shows the firmware/software issue with the Fitbit Blaze that is affecting the battery. It's going down to about half charge without any use from a full charge for no reason whatsoever, all I did was reset the watch. I can put it back in the charger and it will state it's charging again.

 

@AlejandraFitbit, please pass this along to the support/dev team. This issue needs to be resolved.

 

https://www.youtube.com/watch?v=Ghg7FMTx9Ow

 

 

Moderator edit: subject for clarity

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‎09-23-2018 04:16 - last edited on ‎05-28-2025 08:03 by Fitbit Moderator

‎09-23-2018 04:16 - last edited on ‎05-28-2025 08:03 by Fitbit Moderator

Hey @shawnwilfong, thanks for your participation in the Community and the video provided.

I am sorry to hear about the battery issue you are experiencing with your Blaze. Upon checking with our support team, I was told that you have already created a case, which I think is great since they will be glad to help you out and provide you with a solution.

Let me know if you need anything else. Man Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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