07-13-2018
23:33
- last edited on
07-18-2018
08:13
by
AlejandraFitbit
07-13-2018
23:33
- last edited on
07-18-2018
08:13
by
AlejandraFitbit
Hi,
I have had my Fitbit Blaze for about a year and a half now and for the past 3 days the battery life has not been lasting for more than 24 hours. I have checked all my settings but it's still runs out, it used to last up to 3 to 4 days any suggestions.
Thank you
Moderator edit: subject for clarity
01-28-2019 11:07
01-28-2019 11:07
01-28-2019 11:13
01-28-2019 11:13
I was back and forth with emails with the Fitbit team it did take away just keep with it and you might get the results you want
01-28-2019 17:35
01-28-2019 17:35
Had it a year and battery lasts slightly less than 24 hrs
01-30-2019 19:37
01-30-2019 19:37
I'm having the same problem with my FitBit Blaze. I've had it for 22 months and happily using it without any issues with the battery - it would last 5 to 6 days, until recently it now only lasts 6 hours! I've tried all the suggested troubleshooting actions: reset, clean, charge via USB, but still the battery drains so quickly!! How can the battery go from 6 days to only holding a 6 hour charge?
The battery is not replaceable and it's out of warranty. I'm very upset and frustrated as I use my Blaze daily to track my fitness and sleep goals! What can I do?
01-30-2019 21:10
01-30-2019 21:10
Same thing with my blaze except it lasted only a year
01-31-2019 05:30
01-31-2019 05:30
Sorry, it is worthless. They will offer you a 20% discount on a new model. You're wasting your money. Good luck.
02-03-2019
11:37
- last edited on
02-07-2025
09:18
by
MarreFitbit
02-03-2019
11:37
- last edited on
02-07-2025
09:18
by
MarreFitbit
Hi there guys, good to see you all in the Forums! 🙂
I'm sorry to hear that some of you are still having problems with the battery on your Blaze trackers draining faster than it should 😕
Thanks a lot for all that you've tried to get your trackers to work and also for reaching out to the Forums for assistance. I'd like to help you out.
@Jan53, I can recommend putting your tracker to charge and once it's fully charged, take it off the charger and put it on. Sync it and use it as you would normally do. Make sure to sync it frequently after this (every one or two hours at least) so that the battery levels are recorded on the app logs and once the battery dies, let me know so that I can take a closer look and then we can move forward with other options to get you back on track.
Hi @DeejayD, I'm very sorry to hear that 😕 Since you're out of warranty, I'm wondering if you'd like me to escalate your case to our Support Team for them to disclose the available options for you at the moment. If this is something you'd like me to do, let me know!
If you guys need anything else, I'm here to help!
Help others by giving votes and marking helpful solutions as Accepted
02-03-2019 17:24
02-03-2019 17:24
@FerdinandFitbit thanks for your message. Yes please escalate to the Support Team as I would like to know my options.
02-06-2019 18:00
02-06-2019 18:00
This seems to be a fault with the Fitbit Blaze. I bought one in December 2017. By June 2018 the buttons stopped working. It was replaced. However now the replacement is not holding battery charge. After charging overnight it does not even fully charge. It gets to 50%.
In a matter of minutes the battery fully discharges. What is even worse is even though I had a replacement for 7 months Fitbit refuses to honor the warranty of the replacement Tracker.
A more honest organization would have. Better yet not sell the fault prone Fitbit Blaze.
I have just not lost a sense of belief in all Fitbit products.
Anyone who can provide an alternative suggestion to resolving the issue let me know.