06-09-2018 10:36 - edited 06-09-2018 10:39
06-09-2018 10:36 - edited 06-09-2018 10:39
This past week my Blaze battery has been dying extremely quickly. Yesterday my battery was full charged the night before and by 2pm my Blaze was dead. About a half hour ago my Blaze was fully charged and I’m looking at the battery symbol on my Blaze and it looks like it’s lost almost half the battery but the app shows it fully charged. This is ridiculous! I love my Blaze but I’ve only had it about a year and a half. That’s a lot of money to spend for such a short lifespan.
06-09-2018 13:52
06-09-2018 13:52
Angie...I am glad I am not the only one having problems. My Blaze only hold a charge from 1 - 2 days and that is with all the notifications off. I bought it on 7/6/2018 for $149.96. I have been talking to customer support for 2 days . Their final solution today is that can sell me a new one at a discount. It would cost me $149.96. Seriously???????? I have been a faithful Fitbit user for about 10 years. I cannot believe they make such an inferior product and then tell you to buy a new one at the original price you paid...Sorry for being so negative, but I am disappointed...They have not heard the last of me...LOL
06-09-2018 15:09
06-09-2018 15:09
Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...
Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291
How can I Improve my Fitbit battery life?
http://help.fitbit.com/articles/en_US/Help_article/2004/?q=improve+the+battery&l=en_US&fs=Search&pn=...
Wendy | CA | Moto G6 Android
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06-10-2018 03:53
06-10-2018 03:53