Blaze blackouts

[bakerKP1]

My blaze is having "blackouts".  It loses time and does not track steps.  What is happening?

[AlejandraFitbit]

It's great to welcome you @bakerKP1. Have you checked if your battery is lasting the time it should? If it isn't, I recommend taking a look at this post and follow the instructions provided there. Also, you can restart your tracker. 

Let me know the outcome. 

[bakerKP1]

No, when the blackouts happen, the only way to wake it up is to sync it. I have done all the steps that you indicated. It is frustrating because I can lose entire workouts.

"Life is about using the whole box of crayons."

[AlejandraFitbit]

Thanks for the information @bakerKP1. Since the troubleshoot provided didn't work, I recommend keeping an eye on your inbox for further assistance.

Catch you later.