02-24-2018 11:54
02-24-2018 11:54
My Blaze vibrates constantly until the battery dies. If I shutdown, it still vibrates while being off. As soon as it charges and turns back on, so does the vibration......
I can still push all 3 buttons, so none of them are stuck. No clue what to do.
Answered! Go to the Best Answer.
02-24-2018 20:58 - edited 03-05-2018 20:52
02-24-2018 20:58 - edited 03-05-2018 20:52
Try a restart. Do it at least 3 times.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
02-24-2018 20:58 - edited 03-05-2018 20:52
02-24-2018 20:58 - edited 03-05-2018 20:52
Try a restart. Do it at least 3 times.
Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1
If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1
Wendy | CA | Moto G6 Android
Want to discuss ways to increase your activity? Visit the Lifestyle Forum
03-05-2018 05:10
03-05-2018 05:10
I did the first route with no success. Contacted support and they sent me a new one. Thank you.
03-05-2018 05:41
03-05-2018 05:41
A warm welcome to the Community @BThack, thanks for troubleshooting this by yourself and @WendyB for stopping by.
I am glad to hear that you will be receiving a new tracker, at the moment of receiving it, you just need to do the following from your Fitbit app to set it up:
Happy stepping.