help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Blaze constantly vibrates

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-24-2018 11:54

‎02-24-2018 11:54

My Blaze vibrates constantly until the battery dies. If I shutdown, it still vibrates while being off. As soon as it charges and turns back on, so does the vibration......

 

I can still push all 3 buttons, so none of them are stuck. No clue what to do.

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎02-24-2018 20:58 - edited ‎03-05-2018 20:52

‎02-24-2018 20:58 - edited ‎03-05-2018 20:52

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

View best answer in original post

Best Answer
3 REPLIES 3

‎02-24-2018 20:58 - edited ‎03-05-2018 20:52

‎02-24-2018 20:58 - edited ‎03-05-2018 20:52

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎03-05-2018 05:10

In response to WendyB

‎03-05-2018 05:10

I did the first route with no success. Contacted support and they sent me a new one. Thank you.

Best Answer

‎03-05-2018 05:41

In response to BThack

‎03-05-2018 05:41

A warm welcome to the Community @BThack, thanks for troubleshooting this by yourself and @WendyB  for stopping by.

 

I am glad to hear that you will be receiving a new tracker, at the moment of receiving it, you just need to do the following from your Fitbit app to set it up:

 

  1. From the Fitbit app dashboard, tap or click the Account icon.
  2. Tap Set Up a Device.
  3. Choose your device and follow the on-screen instructions to continue.

 

Happy stepping. Smiley Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer
0 Votes