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Blaze display corrupted

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My Blaze display corrupts on a regular basis. Maybe 4-5 days in a week I am having to reboot/reset it. I can have random blue or red lines  or I can have the display kind of scrolled so left half of screen is showing in right hand side. Could this be anything other than a fault? I would love to show a photo but couldn't work out how to upload from the "Insert/Edit Image" option here.

 

TIA

Mike

Edit: Found upload option:

 

Edit: Found upload optionEdit: Found upload option

 

 

Moderator edit: subject for clarity

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It's great to welcome you @saintmike24 and @Julia_G thanks for stopping by.

 

I appreciate the efforts in trying to fix this issue and for the attachment. Since the restart process is not longer working, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Keep me posted. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Hi, @saintmike24, if the problem keeps recurring after restarting your Blaze the best next step would be to get in touch with Fitbit Customer Support on contact.fitbit.com.  They can look into your situation and let you know your options.

Sense, Charge 5, Inspire 2; iOS and Android

Best Answer

It's great to welcome you @saintmike24 and @Julia_G thanks for stopping by.

 

I appreciate the efforts in trying to fix this issue and for the attachment. Since the restart process is not longer working, I've gone ahead and escalated your case to our support team, for them to take a deeper look at this. Please keep an eye on your inbox for further instructions.

 

Keep me posted. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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Thank you @AlejandraFitbit and @Julia_G - I have made contact with support via email so thank you for getting us together and lets see what they say. Mike

 

P.S. Just for ref, here is today's strangeness that I shared with support. Mighty odd.

 

Start.png

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Thanks for keeping us updated @saintmike24.

 

I am glad to hear that you are already working with our support team this, I know they will be glad to help you out and offer you a solution, the attachment is always appreciated. 

 

If there is anything else we can do for you, let us know. Smiley Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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